Privacy Policy


This privacy policy ("Privacy Policy") talks about the information that KTRE SA de CV, Cenote num 3 Col. Insurgentes cuicuilco, Coyoacán 04530 CDMX ("KTRE", "we", "us" or "our") collects in conjunction with the operation of our site located in and everything related to the online services offered by KTRE (collectively as the "Service"), how the information is used and how to access and correct certain information that we may collect. Please note that this privacy policy applies only to information obtained or disclosed in offline correspondence or through other personal contacts with KTRE representatives. In addition, the Service may contain links related to other entities of the web that are not controlled or operated by KTRE. This Privacy Policy does not apply on the sites of such third parties, and KTRE is not responsible for the content of the sites of such third parties or the privacy practices of such third parties. Therefore, we encourage you to review the Privacy Policies and request them from third parties when downloading your information to said parties or when visiting the websites of said third parties. This Privacy Policy became valid on December 12 of the 2018.


You can access certain areas of the Service without registering any personally identifiable information. KTRE personally collects identification information only if you choose to complete any online purchase order form and, to contact us, complete a profile account, request news, post content, provide feedback or request information or assistance through the Service. The identifying information that KTRE collects through these portions of the service may include your name, username, password, e-mail, address and telephone number, and any other personally identifiable information that you choose to include in your profile account. or in your shipments to us. You represent and warrant that you have the right and authority to give any information given by you. KTRE may also require certain non-personal information regarding the operation of the service, including IP addresses, browsers or operation of the information system, data in advertisements or links to which you click, and the sites you have visited before or after. visit the service KTRE or the service providers that act on behalf of third parties, keep this information active. Users of the service may be able to see your information.


To prevent unauthorized access or disclosure, maintain data appropriately and facilitate the appropriate use of information, KTRE uses physical, technological and administrative procedures to try to protect the personally identifiable information we collect during the service. However, Internet transmissions are never completely private or secure. Understand that any message or information you send to the Service can be read or intercepted by others. If you have any questions about the security of the information that KTRE collects, please contact us:



Depending on the information we obtain from you, KTRE may use your personally identifiable information internally at the time of request, independently or in combination with the prior information for the following purposes:

  • To access your account profile, when you modify it.
  • To report problems with the Service.
  • To personalize your experience in the Service.
  • To strengthen our Terms of Use or to be in accordance with the Privacy Policy.
  • To contact you with any other information about the Services or products of Retro Mobili.

The personal identification information collected in the Service may be stored and processed in Mexico or abroad.


KTRE may also use cookies to gather information about your visits to the Service in order to improve your experience. A cookie is a small string of information that the website sends to your computer when you visit for identification purposes. Cookies can be used to track your activity on the service and that information helps you understand these activities such as remembering your username and password, if necessary. You can deactivate all cookies in case you do not want to receive them. For both options, you have to adjust your browser settings (such as Mozilla, Firefox or Internet Explorer). There are also products available for the software that cookies can manage for you. Please note, that this option could limit the functionality of the Service if you decide to block cookies.


KTRE may use Google Analytics, and other similar services to help analyze how you use the service. These analytics services use cookies, (as defined in the 6 section, above). The information generated by the cookie about the use of the Service is transmitted to the service. Subsequently, the information is used to evaluate the different uses of the Service and to compile statistical reports on the service activity for us and only us. We will not use (nor allow an external partner) to use the tools of these analytics services to track or collect any personally identifiable information about you.


We do not install any spyware or adware connected to the Service, nor distribute any commercial message, through spyware or adware. "Spyware" or "Adware" is any software that can be installed or downloaded automatically on the user's computer or device with internet service, without the user's consent, and this facilitates the distribution of any commercial message to the user. If you think you might have another company's spyware installed on your machine or device, there are several anti-spyware or adware applications available on the Internet, if this has happened to you.


If you use an electronic messaging service, chat room, instant messages or post any user-generated content (as defined in the Terms of Use), you are solely responsible for the content of your messages. Be aware that when you voluntarily disclose personally identifiable information (for example, your name, address, e-mail or telephone), on the Service, other users of the Service may read, acquire and use the information and may receive unwanted messages , both business and otherwise. You agree that by participating in such public online forums, you may not use them for any purpose that is not lawful or prohibited by the KTRE community guide that may be effective from time to time in connection with the service. We reserve the right to terminate your access to the Service or to take other protective steps, if you violate these terms.


The personally identifiable information that you provide will be stored and maintained by KTRE until you indicate otherwise, or under the criteria of KTRE: a) as long as necessary or appropriate to carry out the purposes for which said information was collected and , b) as long as we need to maintain such information by law or other applicable rules and regulations.


KTRE does not collect your personally identifiable information unless you choose to provide it. If, at any time, you prefer not to receive further communication by mail from KTRE (except for the connection with the information, products or services that you specifically require), you will have the decision to unsubscribe such communications through the link that KTRE sends in each mail. If, at any time, you prefer not to receive any other information of such communications, you can unsubscribe your contact at: If you opened an account with us, you give electronic consent to deliver all documents and news concerning your account. You also confirm that you have the capacity, the necessary equipment and the software to access and view any document or news that we send you. You have the right to withdraw your electronic consent to send at any time by sending an email to By withdrawing your electronic consent to mailing, you have the right to receive a paper copy of all news and documents. You must withdraw your consent to receive the news and documents that you have not requested to receive and they will not be sent to you.


By using the Service, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, you can not use the service. KTRE reserves the right, in our discretion, to change, modify, add and remove portions of this Privacy Policy at any time and from time to time, without prior notice. All revisions are added to the Service. It is very important that you review the frequent changes of this Privacy Policy. Your continued use of the Service means that you accept these changes.


KTRE is open to questions and comments about this Privacy Policy. Questions or comments should be directed to the KTRE privacy policy complaint department



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